voco The Franklin New York by IHG | Hotel in New York

| 9.2 (812 Reviews) | 1 Bathroom

Upper East Side Hotel | voco The Franklin New York by IHG

Hotel in Upper East Side, New York

Hotel with a coffee shop, a short walk to Central Park
A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Unique Amenities

Air Conditioner
Parking
Other
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out Check-out before noon contactless check-out available express check-out available

Payment Policy Secured self parking fee: usd 45 per day nearby parking fee: usd 45 per day(10 ft away; open 24 hours) pet fee: usd 75.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets allowed for an extra charge of usd 75.00 per accommodation, per stay service animals are welcome, and are exempt from fees up to 67 lbs per pet

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

164 E 87th St, New York, 10128, USA

What Our Guests say 500 + Reviews

Aug 9, 2025 07:12:50 PM

Summary: The hotel location is convenient. The price is good for NYC. The rooms are very small. The bed is comfortable and the employees are helpful and polite.

Jina

Jul 30, 2025 06:46:52 PM

Summary: Terrific little hotel. Clean, very well located. Just extremely tight.

Andy

Jul 10, 2025 02:45:15 AM

Summary: This is a boutique hotel located on the upper east side. It’s extremely clean and quiet. Plenty of nice touches like water available all day. Coffee and tea available all day. Also there is a coffee bar and they will Make you an espresso or latte (not free) plenty of great places to eat. My daughter lives a few blocks away and we wlll be coming here whenever we visit her.

Dina

Jul 7, 2025 09:18:29 PM

Summary: I've walked by this hotel so many times and wondered what it was like. I recently had the chance to check it out when visiting family in the neighborhood. It's a delight. Yes the rooms are small, but they're stylish, good lighting, good bed. The front desk women are absolutely lovely, friendly and helpful. I love being able to get a coffee then head back upstairs. The location is terrific for exploring the UES.

Karen

Jun 21, 2025 07:46:03 AM

Summary: Voco at The Franklin was perfect from beginning to end. The staff was very friendly and accommodating. They were always willing to help with our tourist questions. The rooms were clean and the welcome cookie was delicious. Thanks for making our NYC trip perfect with your accommodations!

Michele

Jun 17, 2025 03:11:34 AM

Summary: clean and excellent location.. great shower and comfortable bed

steve

Jun 11, 2025 12:34:09 AM

Summary: The hotel was located very close to my daughter’s apt The rooms and bathrooms are very tiny It was fine for what I needed it for because t basically it was a 1 person room The bathroom sink was sooo tiny The room had 2 double beds and there was no space to walk The safe was in the locked position and the clock told the wrong time The sheets and towels were fine not bad at all Right price right location

Debbie

Jun 10, 2025 12:38:58 AM

Summary: Loved the building, everything was classy without being pretentious. Staff was super friendly.

Eleanor

Jun 6, 2025 10:54:49 PM

Summary: This is the cutest boutique hotel in a great location. The staff is 10/10. A shoutout to Xocera (sp?), Salem and David as they were all excellent, so kind, efficient and made us feel very welcome. Our only issue is the room was a little small for 3 people, but I realize this is a NYC issue. It's a very cozy room, just a little bit tricky when trying to get ready. But overall we loved this hotel.

Carlos

May 31, 2025 10:25:42 PM

Summary: We loved this small, boutique hotel. It's in a very convenient location to the area of NYC that we spend time in.

Christopher

FAQ's

Is this Upper East Side hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Upper East Side hotel?

Check-in time for Upper East Side hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Upper East Side hotel have a swimming pool?

No, this Upper East Side hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Upper East Side hotel?

Best-rates for the Upper East Side hotel starts from $487 per night with includes Wellness Facilities, Toiletries, Guest Services, Internet, Laundry, Air Conditioner, Other, Wheelchair Accessible, Accessibility, Bedding/Linens, Child Friendly, Parking, TV, Security/Safety StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Upper East Side hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Upper East Side hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Upper East Side hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Upper East Side hotel?

Based on the information reported by the owner or manager, the Upper East Side hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Upper East Side hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Upper East Side hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $487

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